Ulla Purple

All returned items will be refunded once they've been inspected by our Ecolution team. This includes damages and exchanges. A return of the product goes as follow:

• Mail us via ecolution-ibl@hotmail.com with your receipt and make us aware of the claim you are making.

• The request will be taken into consideration whereas you will receive a reciprocation within 1-2 business days.

• If the claim does not fit into our conditions, other solutions will take place. If the claim does fit into our conditions, the product can be returned and a refund will be given.

 

Orders that have been made trough us whereas customers would like to exchange it, goes as follow:

• Mail us via ecolution-ibl@hotmail.com with your receipt and make us aware of the claim you are making and that you would like to exchange the product.

• The request will be taken into consideration whereas you will receive a reciprocation within 1-2 business days.

Free shipping within the Netherlands

​Shipping methods:​

​Shipping executed by Ecolution Team

• The Ecolution Team will execute 75% of the shipping
• Orders may take 3-5 business days to process and arrive

​Shipping through PostNL, DHL or Homerr

• Orders will be shipped within 5 business days
• Ecolution is not responsible for packages loss in the mail

We offer 2 different payment methods. The first one is payment links. For this option we offer 2 different service providers. We offer our clients the possibility to choose their preferred service provider, it can be tikkie or bunq. This payment link is very convenient, and works with any bank. Our customers choose whether they would prefer to receive the link via email, whatsapp or sms. The second payment method is a manual one. In this payment method we provide all of our bank details and the client is then responsible for the manual bank transaction.